This policy provides a general overview of our policies for handling and managing any personal data we collect from you, or that you provide to us.
Information we collect
When you visit the RAGT Australia website our web server automatically recognises the domain name of your computer or web-enabled device. We collect information that you share when you sign into our websites, complete an online registration form, submit an enquiry form, or make postings to bulletin boards or chat areas on our sites or via other website transactions.
This information may include, but is not limited to, your name, company name, company address, phone number, fax number and email address. We may also collect information on what pages users’ access or visit.
In general, we also collect the email addresses of those who purchase goods or services from us and supply us with their email address.
Use of information
RAGT Australia generally uses information collected about visitors to our websites to:
- provide the service requested, respond to your enquiries, send you information that you request, or otherwise achieve the purpose for which the information was submitted to us;
- streamline and personalise your experience within our website, or tailor our information, services or products;
- create aggregate data about our visitors and other statistics to allow for more efficient operation of our website;
- seek feedback from you and perform market research;
- contact you with marketing and promotional communications including special offers, promotions and information about the products and services offered by us; and
- engage in other activities where required or permitted by law.
We may use personal information to contact you for marketing and promotional purposes. You may request not to receive these communications by contacting us using the details set out in Contacts below, or by using the opt out function provided for in those communications. If you do not opt out in either of these ways you will be taken to have consented to receiving such communications from us.
There are no consequences of opting out of receiving our marketing and promotional communications except that you will no longer receive them, and you may elect to rejoin our marketing and promotional list at a later stage if you wish.
We do not share email addresses with third-party organisations for their marketing purposes, instead, we may occasionally send you messages from reputable third-parties on their behalf. We do not rent email addresses to third-party organisations.
We use a feature of your Internet browser called a “cookie” to assign a user ID when you use our website. Cookies identify your computer to our servers when you visit our website. Our website may store cookies on your computer in order to improve your future visits to the website. By using cookies, we can track information about your usage of the site to provide customised content. If you do not want information collected using cookies, you may be able to configure your Internet browser to disable cookies.
Access and correction
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use industry-standard encryption technologies when transferring and receiving payment and other sensitive data. We have security measures in place to protect against the loss, misuse or alteration of information that we have collected from or about you.
Please be assured that we take your concerns about privacy seriously, and we intend to make every reasonable effort to protect your privacy.
If you have any questions about RAGT Australia privacy practices, please contact:
SHEPPARTON OFFICE & WAREHOUSE
13 Future Court
Shepparton, VIC 3630
Office: 03 5832 3800
If you have a complaint about how we have dealt with your personal information, you can contact our Privacy Officer at the details above or you can lay a formal complaint with the Australia Privacy Commissioner.
Should you wish to read more information on privacy legislation we recommend that you visit the Privacy Commissioner’s website at www.privacy.org.au