Privacy Policy

This policy provides a general overview of our policies for handling and managing any personal data we collect from you, or that you provide to us.

This privacy policy applies to visitors visiting the websites of RAGT Australia including ragt.au and micro-sites associated with RAGT Australia promotions.

Please read the following carefully to understand our privacy policy. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it. This policy is intended to cover most personal information handled by us, but is not exhaustive. If you have any queries about our management of your personal information, please contact us for further information. This policy only applies to our sites identified above. Your use of our sites indicates your acceptance of this privacy policy. If you leave our sites via a link, or otherwise, you will be subject to the policy of the website provider for the new site you have entered. We have no control over the terms of that site or its privacy policy and you should check their policy before continuing to access the site.

Information we collect

When you visit the RAGT Australia website our web server automatically recognises the domain name of your computer or web-enabled device. We collect information that you share when you sign into our websites, complete an online registration form, submit an enquiry form, or make postings to bulletin boards or chat areas on our sites or via other website transactions.

This information may include, but is not limited to, your name, company name, company address, phone number, fax number and email address. We may also collect information on what pages users’ access or visit.

In general, we also collect the email addresses of those who purchase goods or services from us and supply us with their email address.

Use of information

RAGT Australia generally uses information collected about visitors to our websites to:

  • provide the service requested, respond to your enquiries, send you information that you request, or otherwise achieve the purpose for which the information was submitted to us;
  • streamline and personalise your experience within our website, or tailor our information, services or products;
  • create aggregate data about our visitors and other statistics to allow for more efficient operation of our website;
  • seek feedback from you and perform market research;
  • contact you with marketing and promotional communications including special offers, promotions and information about the products and services offered by us; and
  • engage in other activities where required or permitted by law.

We may use personal information to contact you for marketing and promotional purposes. You may request not to receive these communications by contacting us using the details set out in Contacts below, or by using the opt out function provided for in those communications. If you do not opt out in either of these ways you will be taken to have consented to receiving such communications from us.

There are no consequences of opting out of receiving our marketing and promotional communications except that you will no longer receive them, and you may elect to rejoin our marketing and promotional list at a later stage if you wish.

We do not share email addresses with third-party organisations for their marketing purposes, instead, we may occasionally send you messages from reputable third-parties on their behalf. We do not rent email addresses to third-party organisations.

Use of cookies

We use a feature of your Internet browser called a “cookie” to assign a user ID when you use our website. Cookies identify your computer to our servers when you visit our website. Our website may store cookies on your computer in order to improve your future visits to the website. By using cookies, we can track information about your usage of the site to provide customised content. If you do not want information collected using cookies, you may be able to configure your Internet browser to disable cookies.

Access and correction

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security

We use industry-standard encryption technologies when transferring and receiving payment and other sensitive data. We have security measures in place to protect against the loss, misuse or alteration of information that we have collected from or about you.

Changes to this privacy policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. Any material changes to this privacy policy will be communicated to users through this web page, so please be sure to visit this page periodically.

Contact

Please be assured that we take your concerns about privacy seriously, and we intend to make every reasonable effort to protect your privacy.

If you have any questions about RAGT Australia privacy practices, please contact:

RAGT Australia
SHEPPARTON OFFICE & WAREHOUSE
13 Future Court
Shepparton, VIC 3630
Australia

Office: 03 5832 3800

Email: info@ragt.au

If you have a complaint about how we have dealt with your personal information, you can contact our Privacy Officer at the details above or you can lay a formal complaint with the Australia Privacy Commissioner.

Should you wish to read more information on privacy legislation we recommend that you visit the Privacy Commissioner’s website at www.privacy.org.au